You have the right to either refuse to provide details about yourself or remain anonymous. However, some of PROPLENISH’s services can only be provided if PROPLENISH has certain information provided when you register with the PROPLENISH Website. To fully utilise PROPLENISH’s Website, you will need to register for a member account with PROPLENISH via PROPLENISH’s registration form, where you will be required to provide PROPLENISH with personal information which may include:
You may also provide more information in ‘Account Details’ in your account once signed in, such information may include:
Use of your personal information Your personal information collected via the PROPLENISH Website will be used both internally and externally for varied purposes including:
If you wish to make a product order through the PROPLENISH Website, PROPLENISH requires personal information including your name, email address, phone number, billing address, shipping and credit/debit card billing address(es) in order to process your purchase, facilitate payments and to provide you with a personalised shopping experience. PROPLENISH may also use your personal information to send you marketing updates but only ever in accordance with your preferences (as detailed in the next section). PROPLENISH will not sell your details to third party marketing companies. PROPLENISH may also use your personal information for internal marketing and demographic studies, together with non-personal data to monitor customer patterns so PROPLENISH can consistently improve the PROPLENISH Website design to better meet its visitors’ needs.
Third Party Websites PROPLENISH may provide links to third party websites which may have different privacy practices than PROPLENISH. PROPLENISH is not responsible the privacy policies of these third party websites and encourages you to read the privacy policies of those other websites.
Credit Card Payments The PROPLENISH Website uses secure payment technology to process all payments made through the PROPLENISH Website. Saved card details will not be shared with third parties and will only be used to process your order, using our payment partner’s systems. Additionally, PROPLENISH may also obtain information as a result of authentication or identity checks. These details allow us to process your order and to let you know the status of your order. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency in order to verify your payment. These agencies may keep a record of that information. Where there is a legal obligation to do so, PROPLENISH may disclose your information to any relevant regulatory body. PROPLENISH is not responsible for any personal information given by you directly to any third parties via the PROPLENISH Website.
Security of your personal information PROPLENISH takes sound measures to safeguard the confidentiality of your personal information it holds about you from misuse and unauthorised access, modification or disclosure. Access to your personal information is restricted to PROPLENISH’s employees who need that information to perform work in relation to the PROPLENISH Website.
Transfer of personal information outside Australia PROPLENISH will not transfer any of your personal information outside Australia.
Access and correction of your personal information held by PROPLENISH Should you wish to seek access to or request correction of any personal information that PROPLENISH holds about you, please contact PROPLENISH using the ‘contact details’ set out below and provide PROPLENISH with as much detail as possible about the particular information sought. PROPLENISH takes reasonable steps to make sure that the personal information it collects and uses is accurate, complete and up-to-date.
Marketing Opt-In or Opt-Out Provision When you register an account with PROPLENISH on the PROPLENISH Website, you will be given the option to no longer subscribe to our update service which may comprise of email alerts for new products, features, enhancements and special offers. PROPLENISH DOES NOT sell or otherwise pass your details to third parties for marketing purposes. To unsubscribe to direct updates, email us at firstname.lastname@example.org.
Cookies What are cookies? Cookies are simple text files that are stored on your computer or mobile device by a website’s server. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier, website’s domain name, and some digits and numbers.
What types of cookies do we use? Necessary cookies Necessary cookies allow us to offer you the best possible experience when accessing and navigating through our website and using its features. For example, these cookies let us recognize that you have created an account and have logged into that account. Functionality cookies Functionality cookies let us operate the site in accordance with the choices you make. For example, we will recognise your username and remember how you customised the site during future visits. Analytical cookies These cookies enable us and third-party services to collect aggregated data for statistical purposes on how our visitors use the website. These cookies do not contain personal information such as names and email addresses and are used to help us improve your user experience of the website.
Update to this policy PROPLENISH may update this Policy from time to time based on your feedback and the need to accurately reflect its data collection and disclosure practices. If PROPLENISH does so, it will post changes and updates on the PROPLENISH Website so that you will always be aware of how PROPLENISH collects, uses and discloses your personal information. All changes to this Policy will become effective after PROPLENISH provides at least fourteen (14) days notice of the changes by posting the changes on the PROPLENISH Website.